Contact
Talk to a real person at Nfelia
The quickest way to reach us is WhatsApp on +234 816 978 9106. You can also call, send an email or book a video call with the team.
Ways to reach us
Nfelia is a product of JBS Praxis. We help businesses in Nigeria, Ghana, Kenya and Cameroon, in English.
Already using Nfelia? Open More, then Contact support, to send us a message from the app.
- WhatsApp: +234 816 978 9106The quickest way to reach us. Questions, free setup help and support.
- Call: +234 816 978 9106Speak to a person on the Nfelia team.
- Support: [email protected]Help with your account, your website or a payment. We reply within 24 hours.
- Sales: [email protected]Questions before you sign up, and what Nfelia costs in your country.
- Book a call with usPick a time that suits you. We meet on Google Meet, from your phone or computer. Times are Lagos time.
Find an answer now
Many questions are answered already, so you don’t have to wait for us.
- The help centreStep by step: set up, send an invoice, take bookings, add your team.
- Questions people askPrice, free trial, your website, getting paid and your records.
- Check a document is genuineType or scan the code on an invoice, receipt or Records Book at nfelia.com/verify.
- Find a shop on NfeliaLooking for a business that uses Nfelia? Browse the shops by city and by what they sell.
Buying from a shop on Nfelia?
Each shop on nfelia.com is run by its own business. For an order, a delivery or a refund, talk to the shop first, with the WhatsApp button on its website or on your order’s tracking page. You pay the shop directly, into its own account, so Nfelia never holds your money. If something is still wrong, write to [email protected] and tell us the shop’s name.
Ready when you are
Use everything free for 14 days. No card needed. Free setup help on WhatsApp.